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The '''University Bookstore''' is a service operated by '''Virginia Tech Services, Inc.''', a nonprofit entity that gives its profits to either Virginia Tech or the [[Virginia Tech Foundation]].<ref>[https://www.guidestar.org/organizations/54-0836195/virginia-tech-services.aspx Guidestar Nonprofit Report]</ref> This company also operates the Volume Two Bookstore, a convenience store in Dietrick Hall, as well as the laundry machines in dorms. The bookstore sells textbooks, Virginia Tech licensed apparel, and computers.
==Controversies==
* The bookstore requires photo identification to make a credit or debit purchase, which is a direct and egregious violation of both Visa's and Mastercard's merchant agreements. Reports to either company have yet to be met with action against the bookstore.
* According to Glassdoor, employees are generally unhappy with the leadership.<ref>[http://www.glassdoor.com/Overview/Working-at-Virginia-Tech-Services-Inc-EI_IE146980.11,37.htm Glassdoor report for Virginia Tech Services, Inc.]</ref>
* The bookstore has a controversial policy which requires customers to leave bags and backpacks unattended near the exit, making them vulnerable to theft.
* Many students dislike the prices charged by the bookstore, as well as their return policy, and have instead resorted to purchasing books from alternative retailers, such as Amazon, [[BookHolders]], or the [[Tech Bookstore]].
==References==
<references />
[[Category:Retailers]]
[[Category:Buildings]]
[[Category:Community organizations]]
==Controversies==
* The bookstore requires photo identification to make a credit or debit purchase, which is a direct and egregious violation of both Visa's and Mastercard's merchant agreements. Reports to either company have yet to be met with action against the bookstore.
* According to Glassdoor, employees are generally unhappy with the leadership.<ref>[http://www.glassdoor.com/Overview/Working-at-Virginia-Tech-Services-Inc-EI_IE146980.11,37.htm Glassdoor report for Virginia Tech Services, Inc.]</ref>
* The bookstore has a controversial policy which requires customers to leave bags and backpacks unattended near the exit, making them vulnerable to theft.
* Many students dislike the prices charged by the bookstore, as well as their return policy, and have instead resorted to purchasing books from alternative retailers, such as Amazon, [[BookHolders]], or the [[Tech Bookstore]].
==References==
<references />
[[Category:Retailers]]
[[Category:Buildings]]
[[Category:Community organizations]]