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Comcast is the primary cable [[:Category:Blacksburg ISPs|Internet Service Provider]] in Blacksburg. In the past, students have had far less complaints about Comcast's service in contrast to their main competitor, [[NTC]]. Comcast offers both residential and "business-class" connections to the vast majority of Blacksburg, and may also offer metro Ethernet in some areas. Their basic business-class plan costs about $70/month for 12 Mbps down/2 Mbps up, including modem rental fees. Blacksburg users have not noticed any support for [[IPv6]] and have resorted to using a tunnel from [[w:Hurricane Electric]].
==Controversies==
Comcast employs [[w:packet shaping|packet shaping]] on both residential and "business-class" customers, which has led to an [https://www.nytimes.com/2008/01/09/business/media/09fcc.html?_r=2&ref=technology&oref=slogin& FCC investigation]. Comcast's packet shaping results in the customers using the most traffic being given the least priority. Some users have reported average ping times to Google on the order of 1800 ms as a result, which have partially been alleviated by [[w:Quality of service|QoS]] scripts on their routers.
[[Category:Blacksburg ISPs]]
