Comcast employs [[w:packet shaping|packet shaping]] on both residential and "business-class" customers, which has previously led to an [FCC investigation.<ref>https://www.nytimes.com/2008/01/09/business/media/09fcc.html?_r=2&ref=technology&oref=slogin& FCC investigation]. </ref> In 2010, Comcast's published an RFC on their new packet shaping results practices, which result in the customers using the most traffic being given the least priority. <ref>https://tools.ietf.org/html/rfc6057</ref> Some users have reported average ping times to Google on the order of 1800 ms as a result, which have partially been alleviated by [[w:Quality of service|QoS]] scripts on their routers.

==LinksReferences==# https:<references//www.nytimes.com/2008/01/09/business/media/09fcc.html?_r=2&ref=technology&oref=slogin& >